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In Australia, New Zealand and OceaniaAddress: PO Box 546
If you have a sales or license enquiry, Contact our Sales Office using the form above or by phone:
From within Australia:
07 3071 7495 – (Mon-Fri 9am to 5pm Qld Time)
From Within New Zealand:
04 887 9900 – (Mon-Fri 9am to 5pm Qld Time)
From outside Australia:
+61 (0)7 3071 7495 – (Mon-Fri 9am to 5pm Qld Time)
For product support, Contact our Support Office using the form above (Select Technical Support in the Subject line).
Download the Antivirus Oceania
Remote Support Tool Download the Quick Heal
End User License Agreement (EULA)
For technical support for non-Quick Heal related enquiries, please email: support (at) antivirusoceania.com Monday to Friday 9-5, Saturday 9-12.
Standard Technical Support (system trouble-shooting and consultation): AU$25.00 per 15 minutes or part thereof Large Network Technical Support (Server, Mail Server trouble-shooting and consultation): AU$50.00 per 15 minutes or part thereof Onsite Large Network Technical Support (Server, Mail Server trouble-shooting and consultation): AU$250.00 per hour (1hr minimum)
Absolutely fully satisfactory performance. Thank you.
- Nadine H.
I appreciated the help from Luis and the team, they made the process very easy and I feel confident that I have a good products installed on my computer. Thank you.
- Lorraine C.
I was relieved it was all done for me - getting rid of Escan and installing Quickheal instead - it did look very complicated from what I observed on my screen! thank you.
- Caroline D.
We have been happy customers for many years and we would highly recommend them. Much appreciated and thank you.
- Anne B.
The service was fast, friendly. They installed it all for me. Once I paid for the program key he took care of this as well. A very friendly team. I have been dealing with them for two years now and never regret it.
- Caroline Du.
Hi. Luis was very patient and professional installing the anti virus product on my laptop as it was a challenge with my slow internet speed and old Windows 7 operating system. In the end my system is up and running with full protection.
- Clive S
Support from Luis is amazing. Very fast and very efficient. FANTASTIC.!
- Kevin J
After much convincing and patience from Diane and some quick and polished work from Luis, everything is all go. Thank you
- Sandra G.
We have been with this company for many years and we have always had great service and helpful advice with a positive outcome for our computer.
Luis, the computer technician is amazing!
- Anne B.
It was all made incredibly easy by our installer, Luis, Thank you!
- Evie Le B
I have just had antivirus installed and was very impressed with service.
- Denise O
Everything went perfectly.
- Michael H
Luis was very professional & extremely helpful
- Bruce G
- Laurie R
So good that you offer a free service to uninstall the previous anti-virus software and install the Quick Heal Suite I had purchased. Watching the technician, Luis race around my PC and laptop was a sight to behold. He cleaned a few things up in the process. I don't believe I could have done it. Thanks heaps. I feel confident our information is protected as much as possible.
- Tim D.
Completely happy with the fast service
- Ian H
Appreciate Luis's patience and expertise. Thank you.
- Bronwyn M